FOR PATIENTS

PRACTICE POLICIES
Payment and Cancellation Policies

Services are paid in full when the appointment is scheduled.   Appointments may be cancelled or rescheduled up to 48 hours prior to the appointment without penalty. Charges for appointments cancelled more than 48 hours in advance are 100% refunded to the credit card on file.  Charges for appointments cancelled less than 48 hours in advance are NOT refunded and the entire fee is forfeited. 

Late Arrivals

If you arrive late to the site, Dr. Van Doren will see you for whatever time you have remaining, but he cannot extend your session as other patients are waiting at their designated times.

PAYMENT

Dr. Van Doren is an out-of-network provider and does not bill insurance.  Psychiatric care is a covered medical expense and you may pay for appointments directly from your HSA or FSA account. Also, you may get reimbursement from your insurance provider by submitting a statement along with proof of payment (credit card receipts). Please check with your insurance plan to determine if you have out-of-network benefits and to get instructions for submitting your claims. For your convenience, we accept credit card payments at the time you schedule an appointment.  HSA and FSA debit cards are also accepted.

EMERGENCIES

In the event of a life-threatening emergency, call emergency services at 911 immediately.
DO NOT WAIT! If you are in crisis and need help now
call the National Suicide Prevention Lifeline at
1-800-273-8255

PRESCRIPTIONS

Dr. Van Doren may prescribe medications for you depending on your symptoms, treatment plan and health status.  Certain medications may require a collaborative care agreement with your PCP.  Your PCP can provide clinical information that Dr. Van Doren cannot obtain remotely with telepsychiatry, such as a physical and neurological examination, EKG, and baseline labs (CBC, BMP, LFTs and a thyroid panel).   All patients are encouraged to establish a collaborative care agreement between Dr. Van Doren and their PCP.

CONTROLLED SUBSTANCES:

The DEA requires at least one "in-person" encounter with a patient before prescribing a controlled substance. Controlled substances include: Adderall, Ritalin, Concerta, Provigil, Nuvigil, Vyvanse, Valium, Xanax, Ativan, clonazepam, muscle relaxants, opioids and other similar medications. Therefore, patients taking controlled substances must initiate care with an office visit, subsequent visits may be via telepsychiatry.  See Title 21: Controlled Substances Act of 1970 and the Ryan Haight Act of 2008..

Dr. Van Doren uses electronic prescribing and can immediately send your prescriptions to any pharmacy of your choosing.  To request refills simply contract your pharmacist and they will transmit the refill request to Dr. Van Doren electronically.  Please allow 48 hours for refills.

HSA & FSA

Psychiatric care is a covered medical expense and you can use funds from your HSA or FSA account to pay for your appointment.   For your convenience, your HSA or FSA debit card is accepted at the time you schedule your appointent.